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The evil Cable Guy in not a myth

This cable customer's story is crazy. Someone should make a movie about this, oh wait, it's been done already. If you've had a similar or worse experience post it in the comments.

Cable's bad image endures even as companies hone, expand service PHILADELPHIA - All Nita Martin wanted was to straighten out a billing problem with her cable company. What she got was a Comcast Corp. subcontractor screaming in her face and refusing to leave her house.

This was last June, when Martin and Comcast were tangling over a digital cable bill. The subcontractor showed up to disconnect her cable and "went into a rage" when she rebuffed his attempt to get her to stay with Comcast, Martin recalls.

The police eventually showed up and ordered the subcontractor to leave, but Martin, 56, who lives in the Philadelphia suburb of Wallingford, was so shaken that she took anti-anxiety pills for weeks to calm her nerves. Comcast, she says, "didn't take it seriously at all."

Martin's story might be extreme, even by the standards of an industry long pilloried for poor customer service, high prices and a lack of competition. But she is hardly alone in her antipathy toward cable. via fortwayne.com

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